Technical problems mar first day back in Palm Beach County schools

Palm Beach County students had a frustrating virtual start to the new school year Monday with the district’s network plagued by outages.

“The district portal is temporarily unavailable. Please try again later and we apologize for any inconvenience,” a note on the district server read this morning.

Palm Beach schools, like Broward and Miami-Dade, decided to start the school year off virtually due to the COVID-19 pandemics. Broward students experienced technical glitches on their first day Aug. 19. Miami-Dade schools also faced computer crashes this morning, the Miami Herald reported.

A post on the school district’s Facebook page, as well as email to students and parents, offered a workaround to get into their classes.

“The IT team is working to resolve these issues ASAP,” the message said.

Hundreds of parents, students and teachers took to social media to complain.

“We have been trying all morning and have been calling the district as well — we keep getting the run around no one knows what is going on,” parent Jennifer Juliano wrote. ’I just hope this will be resolved today so we can get in tomorrow.”

Parents who want their kids back in actual classrooms were particularly annoyed.

“How about just stopping this foolery and open the schools for brick and mortar. [Palm Beach County] is failing our children,” Tory Baker wrote on Facebook.

This is a developing story, so check back for updates. Click here to have breaking news alerts sent directly to your inbox.


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