Tag: Commerce

Gartner: These 5 areas of digital commerce will be transformed by COVID-19

Business success in the post-pandemic world means reprioritizing to account for major, long-term changes to the way people and businesses make purchases.

Paper boxes in a shopping cart.

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Gartner has identified five areas of digital commerce that are being changed due to COVID-19’s effects not only on customer behaviors, but also due to rapidly accelerated adoption of online and digital alternatives by businesses.

The five areas highlighted could affect myriad types of businesses, with Gartner saying IT leaders will need to keep up with changes to remain competitive in the new normal.

“Digital commerce has played an important role during the pandemic by enabling organizations to continue serving customers. Measures implemented by organizations during the pandemic, such as enabling new go-to-market (GTM) models and new types of customer engagement are likely to remain, thus evolving digital commerce,” said Gartner senior research director Sandy Shen.

SEE: COVID-19 workplace policy (TechRepublic Premium)

Contactless purchasing is here

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Brazilian Conversational Commerce Firm Take Raises US$100m To Drive International Expansion

Brazilian technology company Take has raised a US$ 100 million round from private equity fund Warburg Pincus to support its international expansion plans. The deal, announced on Wednesday (7) sees the investor acquiring a relevant minority stake in the company in what is one of the largest Series A rounds that have taken place in Brazil.

Headquartered in Belo Horizonte, capital of the Brazilian state of Minas Gerais, Take develops a software-as-a-service (SaaS) offering that enables companies to communicate with their customers via apps such as Facebook Messenger and WhatsApp. The model evolves the traditional customer relationship management framework into what it defines as “conversational commerce”, whereby firms maintain an ongoing dialog with their customer base.

Take’s technology uses tools such as artificial intelligence and data analytics to allow companies to not only service their customers and seamlessly

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Global Technology Leader, PNY Technologies, Launches Next Generation eCommerce Site on Unbound Commerce






WOBURN, Mass., Oct. 06, 2020 (GLOBE NEWSWIRE) — Bridgeline Digital, Inc. (NASDAQ:BLIN), a provider in cloud-based digital experience software, announced today that PNY Technologies has launched its next generation eCommerce site on the Bridgeline Unbound Platform.

PNY has been a premium provider of consumer electronics for over 30 years – serving consumers, professionals and OEMs worldwide. The company’s product portfolio consists of a broad assortment of Flash Memory Cards, USB Flash Drives, Solid State Drives, PC Memory Upgrades, Cables, NVIDIA® Graphics Cards, HP Flash Memory Products and PNY GPU powered servers and workstations. Delivering solutions in over 50 countries, the company’s digital imaging, mobility, computing, gaming and business solutions are widely available from major retailers, e-tailers, system builders, wholesalers and distributors internationally.

PNY selected Bridgeline to architect, design and implement an improved customer experience on Unbound Commerce Core – a common framework

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Louis Vuitton, Volvo Tapping Thai Social Commerce Via Line Chat App | World News

BANGKOK (Reuters) – Luxury fashion and auto brands in Thailand have turned to selling their products on Japanese chat app Line amid the coronavirus pandemic, tapping the country’s growing appetite for social commerce, a top executive said on Thursday.

Brands like Louis Vuitton, Chanel and Volvo were among those that opened official accounts on the messaging app, which outranks Facebook’s WhatsApp and Rakuten’s Viber in Thailand, aiming to connect with users during a coronavirus lockdown.

“The luxury category was forced to adapt because their stores were closed,” Line Thailand chief commercial officer, Norasit Sitivechvichit, told Reuters.

Thailand earlier this year imposed a nationwide curfew and closed malls for nearly two months to contain infections.

“During the pandemic, sellers became very active,” Norasit said, adding that others sold cosmetics and fast-moving consumer goods.

Line, which charges sellers for sending messages and live streaming, said its monthly active users in Thailand grew

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Tech CEOs will testify before Senate Commerce Committee

By David Shepardson and Nandita Rose | Reuters

WASHINGTON – The chief executives of Facebook <FB.O, Twitter and Alphabet-owned Google have agreed to voluntarily testify at a hearing before the Senate Commerce Committee on Oct. 28 about a key law protecting internet companies.

Facebook and Twitter confirmed on Friday that their CEOs, Mark Zuckerberg and Jack Dorsey, respectively, will appear, while a source said that Google’s Sundar Pichai will appear. That came a day after the committee unanimously voted to approve a plan to subpoena the three CEOs to appear before the panel.

Twitter’s Dorsey tweeted on Friday that the hearing “must be constructive & focused on what matters most to the American people: how we work together to protect elections.”

The CEOs are to appear virtually.

In addition to discussions on reforming the law called Section 230 of the Communications Decency Act, which protects internet companies from liability over

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Commerce Puts Tighter Export Controls On New Technologies

Law360 (October 2, 2020, 6:01 PM EDT) — The U.S. Department of Commerce tightened export controls on six developing technologies in a rule issued Friday, targeting tools used to make integrated circuits and microprocessors, and certain hacking tools and surveillance software.

The final rule implements multilateral controls on recently developed, or developing, technologies that were agreed to at a December 2019 meeting of signatories to the Wassenaar Arrangement, an international agreement covering export controls for certain weapons and dual-use technologies that have both military and civilian uses.

“The United States’ implementation of WA list changes ensures that U.S. companies have a level playing field with their competitors in other…

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Senate Commerce votes to issue subpoenas to CEOs of Facebook, Google and Twitter

The Senate Commerce Committee voted unanimously on Thursday to issue subpoenas to the CEOs of Facebook, Google and Twitter, in Washington’s latest attack on Big Tech.



Sundar Pichai, Mark Zuckerberg, Jack Dorsey are posing for a picture


© Carsten Koall/Mandel Ngan/Drew Angerer/Getty Images


The subpoenas aim to force Mark Zuckerberg, Sundar Pichai and Jack Dorsey to testify about the legal immunity the law affords tech platforms under Section 230 of the Communications Act of 1934. That law, Republicans argue, unduly protects social media companies against allegations of anti-conservative censorship. There is little evidence such bias exists on a systemic basis. Democrats have argued tech platforms have failed to moderate enough content under the law.

Thursday’s charge was led by Sen. Roger Wicker, the Mississippi Republican who chairs the Senate Commerce Committee.

“I fear that Section 230’s sweeping liability protections for Big Tech are stifling true diversity of political discourse on the internet,” Wicker said. “On the eve of a momentous

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Social Commerce Market – Actionable Research on COVID-19 | Rising Use of Social Media Advertising to Boost the Market Growth

The global social commerce market size is poised to grow by USD 2.05 trillion during 2020-2024, progressing at a CAGR of almost 31% throughout the forecast period, according to the latest report by Technavio. The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment. The report also provides the market impact and new opportunities created due to the COVID-19 pandemic. Download a Free Sample of REPORT with COVID-19 Crisis and Recovery Analysis.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200930005610/en/

Technavio has announced its latest market research report titled Global Social Commerce Market 2020-2024 (Graphic: Business Wire).

The rising use of social media advertising is one of the major factors driving the market growth. The e-commerce industry uses social media platforms for advertising and increasing their customer base. With the rising popularity of social media, e-commerce advertisers

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MacDermidConnect Streamlines and Expedites Screen Printers’ Customer Experience With the Launch MacDermidConnect.com a New Online Commerce Site

BELLEVUE, Wash.–(BUSINESS WIRE)–MacDermidConnect is pleased to announce the launch of MacDermidConnect.com an online commerce site designed to make it even easier for customers to purchase Alkemi™ by MacDermid Graphics Solutions screen printing products.

MacDermidConnect.com is the latest application deployment of directibility™, a technology platform developed by Xenon arc. The site leverages Xenon arc’s intimate knowledge of small-to-mid-sized business requirements supplemented by voice of the customer research, deep data analytics, and fundamental understanding of the customer journey to deliver value at each stage of the process.

Fully supported by a dedicated team of screen printing experts at MacDermidConnect, MacDermidConnect.com enhances the experience customers have with the Alkemi™ line of screen printing solutions. The new site provides new and existing Alkemi™ screen printing customers with the ability to shop for screen printing materials, receive live technical support, view order status and order history, track orders, view pricing and availability and

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TikTok Files New Complaint in Federal Court Over Commerce Ban

TikTok is not accepting its Sept. 20 “ban” without a fight.

TikTok is not accepting its Sept. 20 “ban” without a fight.
Photo: Nicolas Asfouri / AFP (Getty Images)

Although the clock is ticking, pardon the pun, TikTok is not going down without a fight.

Per Bloomberg and Reuters, the video-sharing app and its Chinese parent company, Bytedance, filed a complaint in a Washington federal court on Friday aiming to block the Trump administration’s upcoming ban, which is set to take effect on Sept. 20. The ban, announced by the Commerce Department earlier that day, will prevent any new downloads or updates to the app in the U.S. as of Sunday but will continue to allow users to access the app until Nov. 12 if they already had it downloaded prior to Sept. 20.

The Trump administration said that TikTok has until Nov. 12 to resolve the national security concerns it has about the app.

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