Amazon today introduced Care Hub, a way for people to monitor the activity of older adults or people who wish to live independent lives but may need assistance from friends or family. Care Hub works through Alexa-enabled devices like Echo speakers, including the ability to ensure that if a device hears “Alexa, call for help” that it can automatically call an emergency contact. Echo devices do not allow people to call 911, but Care Hub means that as long as far-field voice recognition picks up a voice, it can call a designated contact.
Alexa also allows friends or family to monitor an activity feed by viewing it on a smart phone. Users can set Care Hub to send contacts an automatic notification if the person being monitored fails to interact with an Echo device by a certain time of the day, according to Amazon VP Daniel Rausch.
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