Tech issue disrupts first day of remote learning in Tacoma

Tech issue disrupts first day of remote learning in Tacoma

The first day of school for Tacoma Public Schools was off to a rocky start Wednesday after a technical issue delayed access to classes for students and teachers.

The issue prevented teachers from connecting to their classes through Microsoft Teams, the district said on its website.

It’s unclear how many people were affected, said district spokesperson Dan Voelpel.

“Our IT department decided not to spend any (of) its staff time researching how many classes were affected. They instead decided to devote all their staff resources to fixing the issue,” he said via text.

The issue is expected to be fixed by noon Wednesday.

The district encourages people to try periodically checking in the morning to try to connect.

Due to COVID-19, most school districts in Washington state are holding classes remotely.

Tacoma isn’t the first to experience technical difficulties on the first day of school as districts work to iron out their remote learning systems.

Clover Park School District also experienced problems with its Teams platform on its first day last week.

Allison Needles covers city and education news for The News Tribune in Tacoma. She was born and raised in the Pacific Northwest.

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