The Visual AI™ Company is Rolling Out its Technology at Kroger Stores Across the Country
Everseen, the Visual AI™ company driving customer engagement and profitability for the world’s largest retailers, today announces its selection by The Kroger Co., America’s largest grocery retailer, to contribute to the grocer’s plan to redefine the customer experience. Everseen’s technology began rolling out at Kroger stores in March and will continue to be installed in the coming months, with plans to deploy the technology at 2,500 stores across the country.
Everseen, which specializes in optimizing in-store processes, works to minimize moments of friction that customers encounter during the checkout experience. Everseen’s technology is aimed at reducing errors that customers occasionally experience at self-checkout, enabling customers to self-correct those errors. The result is a better customer experience and an increase in employee efficiency.
“We are laser-focused on continuous improvements to customers’ experience across our stores,”