Tag: Employee

NICE to Showcase Strategies for Driving Agile Customer and Employee Experiences

New thought leadership focused virtual events bring together acclaimed industry and product experts delivering insights on boosting performance and satisfaction using analytics, automation, cloud and WFM

NICE (Nasdaq: NICE) today announced the launch of new virtual events presenting thought leadership and best practices for ensuring extraordinary experiences in the face of dynamic change. While many organizations have ensured business continuity by having employees operate remotely from home or in hybrid remote/in-office environments, neither the pandemic nor the pace of change is showing signs of abating. Agility in understanding the implications of change and swiftly making critical decisions that drive unparalleled customer and employee satisfaction is pivotal to business success. This series of virtual events, named ‘Agile Customer Experience: Leadership for a New Reality’ will demonstrate how organizations can leverage intelligent analytics, automation, cloud and WFM technology to deliver agile customer experiences that generate loyalty. For more information or to sign

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How An Adobe Employee Made Every Device In The World More Queer (With Just Emojis)

One Adobe employee, with an expertise in fonts, is behind the victory of making perhaps the most universal language in the world–emojis–more gender-inclusive.

Paul D. Hunt is the designer and creator behind the latest gender-inclusive emojis, that are now on nearly every device all over the world.

They are part of the newest set of emojis ‘Unicode 13’ a set of standards released earlier this year by the Unicode Consortium, an organization that sets rules for tech companies using special characters like emoji. 

Hunt is a typeface designer and font developer at Adobe. Still, motivated by personal reasons to make all emoji, more gender-inclusive, they submitted plans to the Unicode Consortium.

“I decided to champion the case for gender-inclusive emoji because, as a queer

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Citigroup fires employee who ran QAnon conspiracy website



a man wearing a neck tie


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Citigroup has sacked an employee in its technology department after it emerged he ran a popular website dedicated to the QAnon conspiracy theory.

Jason Gelinas, who worked as an information technology specialist, was identified by fact checking website Logically.ai as the operator of the website QMap.pub.

Read more: HSBC, Citi, Goldman and Deutsche Bank pause plans to return to office

He was initially placed on leave from the investment bank but has since been fired, Bloomberg first reported.

“Mr. Gelinas is no longer employed by Citi,” Citigroup said in a statement. “Our code of conduct includes specific policies that employees are required to adhere to, and when breaches are identified, the firm takes action.”

Citi’s code of conduct states that staff members must inform managers in advance if they plan to engage in paid business activity outside the company.

Gelinas reportedly earned more than $3,000

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Citigroup fires employee who ran QAnon conspiracy theory website

  • Citigroup has fired an employee who ran a website dedicated to QAnon, the far-right conspiracy theory alleging that President Donald Trump is fighting a cabal of human traffickers. 
  • Jason Gelinas, a New Jersey employee of the company, was previously put on paid leave when Logically.ai reported that he operated QMap.pub, a main aggregator of “Q drops,” the messages that are the foundation of the conspiracy theory. 
  • Gelinas’ QAnon website earned 10 million monthly visitors, according to the analytics firm SimilarWeb.  
  • Visit Business Insider’s homepage for more stories.

Citigroup has fired an employee who ran a popular website dedicated to the QAnon conspiracy theory, Bloomberg News first reported on Tuesday. 

Jason Gelinas, a New Jersey man who worked at Citigroup as an information technology specialist, operated the website QMap.pub, which recently earned 10 million average monthly views, according to data from SimilarWeb, a digital analytics firm. 

A spokesperson for Citigroup told

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Ex-Amazon employee arrested after issuing fake refunds totaling more than $96K

Amazon’s Seattle HQ. (GeekWire Photo / Kevin Lisota)

A former Amazon employee was charged with federal wire fraud and aggravated identity theft after issuing false refunds for products ordered on Amazon.com.

A criminal complaint filed by the FBI alleges that Vu Anh Nguyen issued more than $96,000 in fraudulent refunds to himself and associates while working as a selling support associate based in Tempe, Ariz.

Nguyen used his employee access and manipulated Amazon’s product return procedures by manually authorizing refunds for items ordered from third-party sellers, according to the complaint. None of the refended items were actually returned to Amazon.

Amazon fired Nguyen after detecting the suspicious refunds and reported Nguyen to authorities in July.

“We thank the Department of Justice and Federal Bureau of Investigation for their swift work to hold this fraudster accountable,” Amazon said in a statement. “There is no place for misconduct or fraud at Amazon.

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Amazon employee arrested, charged with issuing $96,500 in fake refunds

  • An ex-Amazon employee was arrested and charged with fraud last week after the company reported him to the FBI, Amazon said on Monday.
  • The Amazon employee, Vu Ang Nguyen, is charged with wire fraud and identity theft by federal prosecutors, who say in court documents that Nguyen used his position to issue $96,508 in fraudulent refunds to himself and friends.
  • Nguyen worked as a selling support associate for Amazon.com based in Tempe, Arizona, which gave him the power to manually authorize refund requests.
  • Last month, a different Amazon employee was charged by the SEC with making $1.4 million from insider trading while working as a finance manager for the company.
  • Visit Business Insider’s homepage for more stories.

A former Amazon employee has been arrested by federal authorities and charged with committing wire fraud and identity theft, the company disclosed Monday.

Vu Ang Nguyen, who worked as an Amazon selling support

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Glassdoor launches employee reviews for diversity and inclusion practices at companies

Glassdoor is now letting employees write diversity and inclusion reviews for companies in a way to make employers more transparent. Employees will be able to rate and review companies on how they treat employees based on race, ethnicity, gender identity, sexual orientation, and other underrepresented groups.

In a poll, Mill Valley, California-based Glassdoor, which has ratings on more than a million companies, found that job seekers and employees trust the employees already working at a company when it comes to understanding the state of diversity and inclusion at a company. Glassdoor said that 76% of job seekers and employees today report that a diverse workforce is an important factor when evaluating companies and job offers. The company said these new features are part of its public commitment to leveraging its product and resources to help achieve equity in and out of the workplace.

The Glassdoor survey was conducted by The

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Is Your Company Embracing These Employee Well-Being Trends?

As the competition among employers for top tier talent grows ever fiercer, so does the importance placed on employee benefits. After all, why go with Company A when Company B offers an equal salary but a few extra bells and whistles? Among these benefits is a focus on employee health and well-being. A healthy workforce can mean lower stress and fewer employees calling out sick, which means increased wins for the business overall.

Initiatives that place an emphasis on employee health are needed perhaps more than ever, too. It’s reported that 63% of adults in the U.K. are overweight and it’s not much better in the United States, amounting to a problem in the billions for healthcare. Employers are taking notice of the need for robust health programs for team members and according to a survey by Society for Human Resource Management, wellness benefits increased more than any other area … Read More

DTEX Systems Insider Threat Report Reveals Marked Increase in Employee Risk-factor Behaviors During 2020 Workforce Disruptions

Key findings Show 56% of Companies Discovered Employees Intentionally Masking Online Activities; Data Theft Behaviors Increased by 230% Over 2019

DTEX Systems, the Workforce Cyber Intelligence CompanyTM, today released report findings that show this year’s shift to a near 100% WFH workforce by the Global 5000 has significantly changed the behaviors of trusted insiders. Key findings include a 450% increase in employees circumventing security controls to intentionally mask online activities and 230% increase in behaviors that indicate intent to steal data.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200929006132/en/

DTEX Report – How 2020 Changed Employee Behaviors and Put Organizations on High Alert (Graphic: Business Wire)

The data was collected last month by the DTEX Counter-Insider Threat Research Team during interviews with hundreds of customers and Global 5000 organizations representing a diverse sample set of businesses that varied by size, industry, and geography.

“Our findings

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Coinbase head draws scorn and praise for anti employee activism post

  • Coinbase CEO Brian Armstrong wrote in a blog post over the weekend that corporate activism was a “distraction” from his company’s mission of increasing global access to cryptocurrencies like Bitcoin.
  • Mentioning charged topics like the police killing of Breonna Taylor and the upcoming presidential election, Armstrong implied that employees who wanted their company to be focused on social issues should find work elsewhere.
  • Some in the startup and venture capital world were outraged, pointing out that Armstrong tweeted “Black Lives Matter” in June.
  • Others cheered Armstrong, like investor Paul Graham.
  • Visit Business Insider’s homepage for more stories.

The CEO of cryptocurrency broker Coinbase Brian Armstrong stirred outrage and praise from Silicon Valley over the weekend by coming out with a hard line against employee activism at work in a Medium post Sunday.

Mentioning hot-button issues like the police shooting of Breonna Taylor and the upcoming U.S. election, Armstrong said he

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