Tag: EDD

California stops taking new unemployment applications until Oct. 5 as EDD retools

California’s Employment Development Department has stopped taking new applications for unemployment benefits until Oct. 5 while it “resets” itself to “help prevent backlog growth,” it said in a news release issued late Saturday.

The announcement was issued along with a 109-page report from a strike team appointed by Gov. Gavin Newsom on July 29 to “modernize information technology programs and transform the customer experience” at the EDD, which has been unable to keep up with the crush of claims brought on by the pandemic. In addition to a huge backlog of initial claims that still need processing, the strike team estimated in its report that “no more than 1 in 1,000 people” who are trying to reach the sole call center able to help customers are getting through.

When the EDD starts taking claims again on Oct. 5, people applying online will use a new automated identity verification system that

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California EDD pauses new unemployment claims for tech reset

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A carpenter, who declined to be identified, cuts plywood to cover a closed store where artwork in support of people affected by the coronavirus already covers an adjacent panel in downtown Seattle, Thursday, April 2, 2020. The number of people seeking unemployment benefits in Washington set a new record last week, with tens of thousands more people in the state filing new claims as non-essential businesses remain closed due to the ongoing coronavirus pandemic. (AP Photo/Elaine Thompson)

AP

California will not accept new unemployment claims over the next two weeks while the state’s Employment Development Department adopts new fraud prevention technology and works to clear out a backlog, Gov. Gavin Newsom’s administration announced late Saturday.

Employment Development Department Director Sharon Hilliard announced the pause on new claims in response to recommendations from the unemployment “strike team” Newsom appointed in July.

During the two-week pause, people filing new claims

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