All week there has been concern from users of the NHS Covid-19 app about disturbing alerts that quickly vanish.
Now the Department of Health says it is working on a fix – but warned it could take some time.
The issue affects the England and Wales app, but not Scotland’s or Northern Ireland’s.
The alerts are generated by the underlying Apple and Google framework rather than the app itself, but they are causing alarm and confusion.
Lee Stanley, who says he installed the app last Thursday as soon as it was available, saw this message flash up: “Possible Covid-19 exposure. Someone you were near reported having Covid-19. Exposure date, duration and signal strength have been saved.”
He said: “When I clicked on that to open up the notification to see what happened, it didn’t do anything.”
As he was in Birmingham, which