NEW YORK, Oct. 06, 2020 (GLOBE NEWSWIRE) — CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that TMC, a global, integrated media company, has named its Business Process Outsourcing (BPO) services a winner of the 2020 Customer Experience Innovation Award presented by TMC’s CUSTOMER magazine .
The 2020 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.
“It’s an honor to again be recognized by TMC CUSTOMER magazine for our BPO expertise and our dedication to delivering the best customer service,” said Steve Petruk, president, Global Outsourcing division at CGS. “The company is dedicated to the highest level of innovative customer service and has continually implemented next-generation technology to further support our valued clients globally. During a critical time in which companies have remote workers and social distancing restrictions, CGS implemented augmented reality