Sep 10, 2020 at 2:53 PM
City of Alexandria Wins National Technology Award for Remote 911 Call-Taking
For Immediate Release: September 10, 2020
The City of Alexandria has been recognized by the Computer Technology Industry Association and Public Technology Institute with a 2020 Solutions Award for becoming the first in the United States to enable staff to provide 911 services from home. This has allowed staff to maintain physical distancing during the COVID-19 pandemic, which helps ensure continuity of critical public safety services to the community.
“The City of Alexandria is proud to be the first in the nation to introduce this innovative technology solution,” said City Manager Mark Jinks. “Not only has developing an at-home capability for 911 staff helped them to continue their lifesaving services during these unprecedented times, it also provides a replicable mode for governments and other organizations to follow.”
As the “first of the