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Third-party logistics companies are facing a changing environment and an evolving relationship with shippers, according to a new study.
The 25th Annual Third-Party Logistics Study shows current trends have been driven by shippers’ relationships and expectations, technology and the coronavirus.
“Looking to the future of the logistics industry, there’s a greater need for meaningful and productive relationships between logistics providers and customers to ensure supply chain resiliency, with a more profound emphasis on data, analytics, technology, risk management and digital solutions,” said John Langley, director of development at the Center for Supply Chain Research at Smeal College of Business at The Pennsylvania State University.
Langley also said the report shows the extra pressure the pandemic has had on shippers and 3PL providers.
Penske Logistics, Infosys Consulting and Penn State created the study and the Council of Supply Chain Management